This class action proceeding is actually separate from the class action suit over the SRX’s headlights that was recently filed in Detroit. Unknown legal hurdles caused this class action suit to be thrown out in all states except for Florida and California. The shipping cost for both the original and the replacement auto part is a cost attributed to the shipper at hand.Owners of 2010-2015 model year Cadillac SRX crossovers will be reimbursed for expenses they may have incurred making repairs to the vehicle’s headlights after a class action lawsuit was filed in 2017. The original auto part must be returned using the provided shipping label.
It is company policy that we receive the original auto part back before sending you a replacement auto part. The purchased item may need to be repainted, refinished, or reupholstered for proper color match. We cannot guarantee color on any part we sell. If they are not serviceable, such as a pressed-in ball joint, they will be guaranteed. Common items that are not guaranteed include but not limited too nuts, bolts, links, seals, bushings, ball joints, brackets, bezels, wiring, cables, sensors and other applicable items depending on the part. They will need to be replaced before installation. Note, if these auto parts are not shipped back to the supplier within 30 days of the delivery date of the replacement part, the buyer's credit card is subject to a recharge for the initial cost of the original auto part (minus the initial shipping cost) If you have any questions about the shipping back of the original part, please contact customer service team at 1-84 Press 2 for Returns ((open Monday-Friday 8-5 pm EST) Or email of our units (used engine, transmission, axle, etc.) may come with wear parts and accessories but are not guaranteed in the sale. The shipping cost for both the original and the replacement auto part is a cost attributed to the shipper at hand. You need to contact a customer service representative to arrange for a Return Merchandise Authorization form: Call 1-84 Press 2 for "Returns" (open Monday-Friday 8-5 pm EST) Reference your 8 digit Order Number starting with "L" when processing a return. No returns without prior authorization from the Supplier (see Contact Us page). Note all returns and cancellations require a prior authorization.Īll returns and cancellations may be subject to shipping charges, unless caused by our error or cancelled by the customer prior to shipping.
You can return or cancel your order by calling our customer service desk at 1-84. If a part is defective, we will replace it 100% FREE. It typically takes us approximately 3-5 business days to process a credit back to your account and 2-3 business days for the credit to appear on your account.
#2011 cadillac srx headlight full#
You may return any item in its original condition for a full refund within 30 days of receipt of your shipment, less shipping charges. after 12k miles of use from initial purchase.installed heat tab is melted, removed, or modified.failure is due to vehicle use other than as intended or recommended by manufacturer.part is installed or operated outside the US.
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